Services and Amenities

theMART Center is dedicated to commercial office and retail space in theMART, which is proud to be one of the largest LEED-certified campuses in the world. theMART is renowned for its commercial office space, and its expansive floor plans are prized by businesses seeking highly efficient space promoting camaraderie and team building.

theMART Center Retail is a collection of eating establishments, service amenities and specialty shops located on the first and second floors. These timesaving businesses include a beauty salon, a food court with more than 10 eating establishments, a full-service health club, FedEx Office, Fifth Third Bank, Marshall’s Landing, a U.S. Post Office location and a Verizon store. General hours are 9 a.m. to 6 p.m. weekdays and 10 a.m. to 3 p.m. on Saturday.

Departments at theMart

Marshall’s Landing

Located atop the Grand Stair on the 2nd floor of Chicago’s iconic Merchandise Mart, Marshall’s Landing is theMART’s center of gravity for gathering, socializing, eating, drinking, noshing, caffeinating and working. The vibrant space features a world class collection of furniture from top international designers, a grand bar, and a spectacular private dining room overlooking the Chicago River. Menus showcase peak-of-season ingredients for breakfast, lunch and dinner, along with craft cocktails, beers and an exceptional selection of coffees from America’s finest roasters. Click here for more details

Information Bar/Concierge

The information desk is located in theMART’s first floor South Lobby, below the new Grand Stair, and is staffed each business day from 9 a.m. to 5 p.m. The concierge can answer questions regarding accessibility, the building, parking, upcoming events and registration, as well as assist you with restaurant and theater reservations or travel information. For more information email [email protected].

theMART RIVER PARK

theMART River Park’s lush green space along the river front offers plentiful al-fresco seating.  It also serves as part of the gorgeous river side venue available for event rental.

SERVICE/CONSTRUCTION

theMART showrooms may call on theMART’s full-time operations and construction management staff of carpenters, electricians, engineers, housekeepers, painters and plumbers. For service assistance, call the Service Desk at 312.527.6000. For information about construction and build-outs, contact Construction Services at 312.527.3081.

LOADING DOCK

theMART’s 50-plus berth loading dock is accessible weekdays from 4 a.m. to 8:30 p.m. and 6 a.m. to 2:30 p.m. on Saturday. Freight elevators begin service at 6:30 a.m. Monday through Friday. The dock is open additional hours prior to markets. Call 312.527.7559 for more information.

PACKING & SHIPPING

For assistance in packing and shipping your products, call Materials Management at 312.527.7559. A full-service branch of the U.S. Post Office, is located on the southeast corridor of the first floor of theMART, open weekdays from 10 a.m. to 5:30 p.m. For assistance, call 312.321.0385 or 800.ASK.USPS. A FedEx office, located on the second floor, is open 9 a.m. to 9 p.m. weekdays. For assistance, call 800.463.3339.

SECURITY/LOST AND FOUND

A professional security force patrols theMART 24 hours a day and is ready to assist you in any emergency. Call 312.527.7700 for theMART Security Services and the lost and found service.